Shipping policy
Shipping Policy
1. Introduction
Thank you for shopping at I DO TRADING. The following terms and conditions constitute our Shipping Policy.
2. Shipment Processing Times
All orders are processed within 7-14 Days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
3. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates are as follows:
- Standard Shipping: Estimated delivery within [number of business days] business days.
- Expedited Shipping: Estimated delivery within [number of business days] business days.
Delivery delays can occasionally occur.
4. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
5. Customs, Duties, and Taxes
[Your Company Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages
I DO TRADING is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
7. International Shipping Policy
We currently do ship outside the MALAYSIA. However, the availability of international shipping can vary. Please check our website for current international shipping capabilities.
8. Returns Policy
Our Return Policy provides detailed information about options and procedures for returning your order. This policy is available on our website.
9. Contact Us
For any questions regarding our Shipping Policy or your order, please contact us at:
- Email: idotrading.cs@gmail.com
- Phone Number: 012-301 0826